<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=3618876&amp;fmt=gif">

Register for our webinar on driving growth through the power of relationship banking Register here >

Skip to content

Solutions > Use case > Virtual branch

Bring the branch to them

Deliver in-branch service without the branch — with a virtual solution built for today's digital-first account holders.

Asset 1@4x

A complete branch experience — anywhere

As account holder needs evolve and your footprint remains fixed, Lynq® by Agent IQ gives your institution the tools to extend the full value of the branch — digitally.

Whether they click through your website or digital banking app, account holders can connect instantly with the right internal staff — no scheduling, no downloads, no delays.

With Lynq, they get access to:

  • Real-time document sharing and delivery

  • Co-browsing for guided application walkthroughs

  • eSignature (Docusign or Adobe Sign) support

  • Step-up verification for added security

  • And personalized service from anywhere — even at home

It’s more than a video call. It’s a true digital relationship banking experience — branch-quality service, reimagined for a digital world.

Built for scale, without expanding your footprint

Lynq eliminates the need for costly physical expansion. Your internal staff can work from a branch, office, or remotely — and still deliver high-touch service to account holders wherever they are.

Explore how clients like Park National Bank are using Lynq to position their relationship banking strategy with virtual-first customers.

Park Direct Ad
Park Direct Ad 2

Share

AIQ_FutureBranchesBankingAnywhere2023_v1-1

See how virtual branches are transforming banking.

Download the latest insights in our 2023 report.

Read our 2023 report >

Through the use of our PCFCU Connect App we have transformed our member interactions to be more personal, meaningful and productive.

Tiffany Miller
VP Marketing & Technology
pinal_county_logo-1
AIQ_Thumbnails_December_r1_PNB

Park National Bank is no stranger to extending their personal service beyond the branch.

Watch the video case study >