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Lynq platform > Success foundation

Digital engagement made easy

Seamless implementation, continuous evolution, and dedicated support to enhance your account holders' experience.

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Simplifying your implementation journey

Implementing a new solution can seem daunting, but with Agent IQ, you're supported every step of the way. A dedicated program manager guides you through the process, ensuring smooth progress and alignment with your goals.

Going live is just the beginning. Post-launch, a customer success manager helps you stay informed about new features, adopt best practices, and enhance your services efficiently.

Rapid deployment, minimal effort

Delivered as a SaaS platform without the need for Core system integration, Lynq ensures a streamlined implementation with minimal resource requirements. Designed specifically for the financial services industry, Lynq enables rapid configuration and deployment without additional coding.

Our flexible platform and best-practice guidance empower our implementation team to collaborate closely with your business sponsors, delivering a tailored service that meets the unique needs of your organization and account holders. Most clients launch the Lynq service within 6–8 weeks of signing a contract.

Ongoing success and service evolution

Agent IQ is committed to your long-term success. Regular business reviews assess performance against your goals, and our team provides insights and recommendations to optimize your digital engagement strategies. As the platform evolves, we ensure you benefit from the latest features and enhancements, keeping your services at the forefront of digital relationship banking.

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BAC

See how Jackie Verkuyl and BAC Community Bank partner with Agent IQ to deliver exceptional service and stay ahead of the competition.

Watch the video case study.

When we adopt a new technology, we expect it to deliver results for our customers quickly. Agent IQ has been an incredible partner. They helped us launch in what felt like record time. And the (Agent IQ service) changed the game for our customer service team.

Jackie Verkuyl
EVP and Chief Administrative Officer
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