Services > AI for internal staff
Provide AI superpowers for your staff
Our powerful AI Agent Assist augments your staff to be more powerful and efficient.
Making it easier and more efficient to be better bankers
Lynq’s AI Agent Assist is designed to help your internal staff deliver exceptional service by acting as a virtual assistant within every account holder interaction. By seamlessly working alongside your staff, The Lynq dashboard enhances productivity and frees up time, so staff can focus on building stronger relationships with account holders.
Real-time suggested responses and quick access to documents
One of the key features of Lynq’s AI Agent Assist is its ability to tag and instantly analyze incoming messages and provide suggested responses. This not only speeds up response times but ensures that replies are accurate, relevant, and personal to each account holder’s needs.
In addition to smart responses, Lynq’s AI uses those tags to place important documents like rate sheets and disclosures at your staff’s fingertips. With just one click, your staff can send relevant information to account holders, keeping conversations moving smoothly and eliminating time wasted on manual searches. This ready access to materials not only accelerates service but also ensures that account holders receive the latest and approved information, enhancing trust and satisfaction.
Seamless multilingual conversations with real-time translation
Today’s financial institutions serve increasingly diverse populations. Lynq’s AI Agent Assist makes multilingual conversations effortless with built-in real-time translation capabilities. If an account holder prefers to communicate in another language, AI Agent Assist can translate over 100 languages and translate messages in real-time, allowing staff and account holders to communicate seamlessly, no matter the language. This feature not only breaks down language barriers but also provides a sense of inclusivity and personal connection for every account holder, demonstrating that your institution values and respects their preferred method of communication.
Proactive engagement and relationship management
Beyond assisting with real-time conversations, Lynq’s AI Agent Assist empowers your staff to proactively manage and engage their book of business. Staff can reach out to account holders individually or communicate with groups, enhancing relationships and building loyalty through timely, relevant communication. By allowing staff to engage at scale without sacrificing personalization, Lynq’s platform ensures that your team can nurture strong connections with account holders while keeping efficiency high.
Want to learn more about relationship banking?
We understand that every financial institution has unique operations and strategic initiatives that they are focused on. Request a demo with us below and we will look forward to understanding your unique challenges and having a discussion on how Lynq by Agent IQ can help you achieve those goals.