Improve loan collections with automated, multichannel messaging

Studies show that timely loan reminders can reduce delinquency by up to 20%, and individuals who are delinquent are 40 times more likely to respond to a collection text than a phone call.

Lynq® by Agent IQ enables your institution to automate and customize payment reminders, delivering them at optimal times through channels like SMS messaging, WhatsApp, and Lynq Up. These messages can include loan details, payment amounts, due dates, and links to secure payment pages, facilitating prompt repayments.

Lynq manages regulatory and carrier compliance by processing opt-in and opt-out requests, including carrier-initiated opt-outs and customer-specific concatenation. By integrating Lynq into your collections strategy, you can enhance efficiency, maintain compliance, and improve repayment rates through personalized, timely outreach.