Lynq® by Agent IQ > Lynq® Relationship Banking
Extend your account holder relationships beyond the branch
Lynq's full featured Relationship Banking package allows real relationships to foster across the convenience of any digital channel.
Lynq® Relationship Banking
Lynq Relationship Banking delivers the ultimate account holder experience combined with the efficiency of AI self-service. Offer comprehensive chat and messaging for support while deepening account holder relationships by providing Banker Lynq™ - our unique ability to provide personal access to a dedicated banker for tailored advice and guidance.
Banking is about more than checking balances, depositing checks, or paying bills. It’s about building trust. Account holders rely on their personal banker to act in their best interest, offering guidance and support for life’s important financial decisions.
Providing a convenient way for account holders to ask meaningful—but not always urgent—questions is at the heart of relationship banking. Questions such as:
- Should I refinance my home?
- How do I pay off my debt?
- What’s the best way to save for my child’s education?
- Can you help me prepare for retirement?
These critical conversations are most effective when guided by a dedicated banker who understands the account holder’s unique context and needs. And when specialized expertise is required, the banker can seamlessly involve subject matter experts to ensure the best possible outcome.
Services comparison
| Lynq® Smart Chat | Lynq® Persistent Messaging | Lynq® Relationship Banking | |
| Unauthenticated webchat | |||
| CRM | |||
| Video chat | |||
| Co-browsing | |||
| SMS | |||
| Social messaging | |||
| Real-time language translation | |||
| AI chatbot for account holders | |||
| Ai Agent Assist for internal staff | |||
| Ai Insights for leadership | |||
| Authenticated Lynq Up™ persistent messaging | |||
| Banker Lynq™ |
higher average balances with a personal banker
of users wait for their primary banker
of digital customers have selected their own banker
Discover the full range of features and advantages that the Lynq relationship banking platform can offer your institution.
Share
Park National Bank shares how their ParkDirect service powered by Agent IQ provides digital convenience with human connection.
We’ve always believed in differentiating our bank through building relationships. Now, we can do that in a whole new way.
Michelle Hamilton
CMO
Want to learn more about relationship banking?
We understand that every financial institution has unique operations and strategic initiatives that they are focused on. Request a demo with us below and we will look forward to understanding your unique challenges and having a discussion on how Lynq by Agent IQ can help you achieve those goals.
