Company > Team
A passion for the personal
Experienced leaders inspiring excellence, innovation, and joy in every collaboration.
Agent IQ’s leaders and board of directors have decades of experience creating great companies, the next generation of leaders and happy customers and employees. We believe in being relentless in creating a great product and providing the best in service for our client partners. And our leaders' job is to bring out the best in our team to deliver on this promise and have a bit of fun in the process.
If you are interested in joining our team, please visit our Careers page of our website.
Meet our leadership team
Slaven Bilac
CEO and Co-Founder
Is Chief Executive and overseas the engineering team and product development.
Prior to Agent IQ, Slaven worked at Google for more than a decade in both their Japanese and American offices. He specialized in software engineering and helped establish the machine intelligence unit in Google Cloud. Slaven holds a PhD in Computer Science from the Tokyo Institute of Technology with a research focus in Natural Language Processing and Machine Translation. He holds 6 patents and has published numerous papers at peer reviewed conferences.
Soren Bested
COO
Leads all operations and client partner success for Agent IQ.
Soren has a deep expertise in banking, payment services and operations. Prior to working at Agent IQ, Bested most notably held executive positions at Pivotus Ventures, Monitise and the World Economic Forum, and he holds an MBA from the National University of Singapore as well as a Master of Science from the Technical University of Denmark.
Matt Phipps
CMO
Leads all marketing efforts including branding, product, and growth marketing.
Matt has over 25 years of experience in global marketing, business development, and branding. Before joining Agent IQ, he managed a marketing team of 30 at Silicon Valley Bank. Earlier in his career, he co-founded a brand marketing agency and developed a franchise business that thrived in California and Arizona. Matt also spearheaded digital marketing for the Asia Pacific region from Australia for a multi-billion dollar life sciences corporation.
Michael Lee
CSO
Michael is an experienced Senior Leader who collaborates with organization leaders to effectively align with and support key business initiatives.
He builds and retains high performance sales teams by hiring, developing and coaching sales professionals. Michael has over 20 years of banking, consulting, and sales management experience with in-depth understanding of FinTech industry and Community Financial Institutions.
Kevin Ferguson
Director of Engineering
Prior to joining Agent IQ, Kevin spent more than 10 years leading and scaling engineering organizations, two of which were acquired. He’s a technologist at heart with a passion for organizing and motivating teams, improving processes, managing budgets, and developing talent. Prior to taking on more leadership responsibilities, Kevin worked as a software engineer developing code across the full stack. Kevin holds a Masters in Computer Science from Stevens Institute of Technology.
Jennifer Dundon
Product Manager
Jennifer is an accomplished Senior Product Manager. She is dedicated to fostering and building relationships through innovative solutions. She has over twenty years of experience in financial services, spending more than a decade with a large service provider. She has worked in roles from teller to manager and customer relations to product. Jennifer loves product management because she loves helping people.
Jaekwan Lee
Principal Engineer
Jaekwan is a highly skilled software engineer at Agent IQ with a unique ability to streamline and optimize complex distributed systems and their inter-related components.
Prior to joining Agent IQ, Jaekwan spent years honing his skills on various intricate software products in the United States and India. During his technical journey, he has become an expert in web applications and services, mobile applications, and embedded systems. He lives to work on the ins and outs of complex software systems and their communication highways. Jaekwan's last position was as the technical lead of Wipro Limited.
Dan Coughlin
Staff Software Engineer
Dan is an expert software developer at Agent IQ, with a specialization in mobile development and the banking and payments industry. Throughout his career Dan has worked in a senior technical capacity with almost all of the top financial institutions in the US. This has ranged from his role as the technical lead & Director for a large scale payment processing system that processed tens of millions of dollars per day for Bank of America, Chase, Wells Fargo and USAA, to the primary Solutions Architect for one the first mobile banking platforms in the US that, in eight years, grew to support over 4 million active users.
Meet our directors & advisors
Tim Guleri
Chairman of the Board
Tim Guleri is a Managing Director of Sierra Ventures, a California based early stage venture capital fund and Agent IQ's Chairman of the Board. Sierra's eleven venture funds have committed capital exceeding $1.8 Billion.
Tim's investment focus is Artificial Intelligence powered B2B Information Technology Software companies. As a venture capitalist, Tim's taken two companies public; Sourcefire in 2007 (Nasdaq: FIRE) which was acquired by Cisco for $2.7B and MakeMyTrip.com (Nasdaq: MMYT).
Bernard Louvat
BOD Member
Bernard Louvat is a CEO/Founder of three VC backed technology start-ups and two corporate retail ventures with Disney and Office Depot. He started his career as a management consultant at Bain & Company.
He is an experienced board member with 20+ years of board management experience working alongside VCs and several Fortune 500 CEOs. His expertise is in SaaS & Cloud Delivery, Messaging Software, Omni Channel Customer Communication Software, AI and Robotics Software.
Slaven Bilac
CEO and Co-Founder
Is Chief Executive and overseas the engineering team and product development.
Prior to Agent IQ, Slaven worked at Google for more than a decade in both their Japanese and American offices. He specialized in software engineering and helped establish the machine intelligence unit in Google Cloud. Slaven holds a PhD in Computer Science from the Tokyo Institute of Technology with a research focus in Natural Language Processing and Machine Translation. He holds 6 patents and has published numerous papers at peer reviewed conferences.
John Clausen
BOD Member
John is a founder and partner of Mendon Venture Partners, a venture capital investment and strategic advisory firm focused on the intersection of financial technology companies and traditional banks.
John has 20+ years of experience across portfolio management, equity research, and regulation focused on a broad range of financial services in both public and private markets. Prior to Mendon Venture Partners, Mr. Clausen was a Portfolio Manager for the U.S. Small Cap Value strategy at Cortina Asset Management. He has over two decades of investing experience
Ray Davis
Advisor
Ray Davis, as president and CEO of Umpqua Holdings Corporation, pioneered a customer-centric banking strategy and culture that transformed his company and challenged the industry.
Davis recognized the opportunity to reimagine bank product delivery and customer experience, and set out to reinvent what a bank looks like, how it operates and how it engages the communities it serves. Davis joined Umpqua as CEO and grew from 6 locations and $140 million in assets to more than 330 locations and $24 billion in assets and today has a reputation nationally and internationally as one of the world’s most innovative banks.