In today’s fast-paced environment, business owners are working around the clock to meet rising customer expectations, and they need their bank to be available when it matters most. While busy schedules make it challenging for business managers to meet their bankers in person, the demand for a personal banking relationship remains stronger than ever.
Lynq by Agent IQ enables business managers and owners to connect with their banker as easily as they communicate with their teams. Through our secure Lynq Up service, businesses can engage with their banker via secure messaging, voice, or video—whatever works best for them. Lynq Up’s persistent conversations allow businesses to reach out at their convenience, knowing their banker will have access to the full context of past interactions. With proactive notifications, business owners can engage on their schedule, without waiting on hold or tracking down a banker.
Business banking is more than just managing payroll or accounts receivable. With a personal banker and Lynq’s suite of tools, banks become true strategic partners, helping businesses scale, optimize cash flow, set up new operations, and more. Our solution includes:
- Team support: Engage a team of bankers or bring in subject matter experts as needed
- End-to-end service completion: Share documents, gather eSignatures, and guide clients through co-browsing
- Proactive outreach: Inform businesses about valuable products and services that drive growth
- Flexible escalation: Seamlessly transition to voice or video calls whenever needed
Available as part of digital business banking or through a standalone app, Lynq ensures high adoption and engagement. With bank-wide access, Lynq enables not only relationship managers but also experts to connect with business clients—whether at the office or on the go—eliminating the need for scheduling or in-person meetings.
Extending the capabilities that make business bankers successful beyond the branch doesn’t just reduce churn—it strengthens relationships and drives adoption of additional products and services.
