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Solutions > Use case > Business banking

Digital relationship banking for business clients

Deliver personal, on-demand support to business owners — without relying on in-person meetings or rigid schedules.

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Personal banking, built for business

Today’s business owners need their bank to be as responsive and flexible as they are. Lynq® by Agent IQ helps you deliver just that — always-on digital access to relationship managers and subject matter experts, without sacrificing the personal connection.

With Lynq Up, business clients can:

  • Message their banker securely — anytime, on their terms

  • Move seamlessly from chat to video or voice

  • Receive proactive outreach, tailored to their needs

  • Continue conversations with full context across channels

  • Avoid waiting on hold or scheduling a meeting

 

Support that scales with their business

With Lynq, your business banking team can provide:

  • Team support: Engage a full team of bankers or bring in subject matter experts as needed

  • End-to-end service completion: Share documents, collect eSignatures, and guide clients with co-browsing

  • Proactive outreach: Recommend valuable services that support business growth

  • Flexible escalation: Seamlessly transition to voice or video calls when deeper conversations are needed

Lynq removes the friction of physical meetings and limited hours, helping you deliver trusted, relationship-based service at digital scale.

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From relationships to results

Extending the capabilities that make your business bankers successful beyond the branch strengthens relationships — and drives deeper engagement across your portfolio.

See how Rockland Trust expanded their award-winning YourBanker program to serve business clients digitally.

Watch the video case study >

Any service or support you need from a branch, you can do through YourBanker.

Nicholas Carr
Project Management Analyst
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