Solutions > Use case > Retail banking
Your branch. Their pocket.
Deliver a personal, in-branch banking experience, anytime, anywhere, with seamless digital engagement.

or less of account holders regularly visit a branch
of account holders prefer waiting for their personal banker
Create digital experiences worth coming back for
Integrated seamlessly into your existing platform or branded as your own app, Lynq drives improved engagement, stronger relationships, and long-term loyalty. With it, account holders can:
- Stay connected to their preferred dedicated banker through Banker Lynq
- Message securely for support anytime they need it
- Get proactive updates from bankers in a secure, private channel
- Escalate to video chat or voice for more personal interactions
- Use screen sharing/co-browsing for hands-on guidance
Agent IQ helped us leapfrog ahead—offering solutions our customers didn’t even know they needed.
Jackie Verkuyl
Chief Administrative Office![]()
Digital-driven success in a digital-first world
Lynq integrates seamlessly with your banking operations and can be deployed in weeks with minimal disruption or retraining. With it, your bank can:
- Attract next-gen customers with digital-first, tech-savvy banking experiences
- Boost retention and loyalty with AI self-service combined with human support
- Increase profitability with cross-selling opportunities driven by trusted engagement
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Discover how Rockland Trust enhanced customer engagement with YourBanker.
Ready to turn banking relationships into banking growth?
