Services > CoBrowsing
Seeing is the ultimate engagement with CoBrowsing.
Support your customers with pointing or annotating on their screen or even full takeover.
Show me what you mean.
We have all been there when verbal explanation is not enough; we need to see it. Lynq’s CoBrowsing capability can be seamlessly deployed from the banker's dashboard. Once the customer accepts the request, the banker can see the customer’s desktop and use annotation tools or mouse movement to help guide the customer. If additional support is needed, the banker can also type in fields or click on links to more directly show the customer what they mean. The customer always has the ultimate control and can stop the CoBrowsing at any time.
Download the case study
We love our service and can talk about it all day, but seeing real proof from real clients about how they are benefiting from the service is also incredibly valuable. Download this case study to find out how Rockland Trust ($20B out of Boston) has digitally engaged more than 20,000 of their customers in just 90 days with Lynq.
Interested in how we can help you transform your digital customer engagement?
We understand that every financial institution has unique operations and strategic initiatives that they are focused on. Request a demo with us below and we will look forward to understanding your unique challenges and having a discussion on how Lynq by Agent IQ can help you achieve those goals.