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AI has the potential to increase banker productivity, improve the customer experience and automate repetitive tasks. Some forms of AI are in widespread use in banking. But banks are limiting their staff’s use of some newer forms of AI — such as ChatGPT. We talk about what AI is, what its potential is for banks, and newer forms of AI.

 

View our highly watched webinar where Kiah Haslett, managing editor from Bank Director magazine discusses the promise and perils of AI in banking with Brianna Elsass, Head of U.S. Digital Channels at BMO, and our CEO & co-founder, Slaven Bilac.

 

- Brianna Elsass, Head of U.S. Digital Channels at BMO

- Slaven Bilac, CEO & co-founder at Agent IQ

 

Watch the full on-demand recording below.

 

 

Brianna Elsass-modified
Slaven

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