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The Scoop > Webinars

Optimizing customer experience for long-term success

In this on-demand session, hosted by Bank Director’s Lexie Garcia, our COO, Soren Bested, teams up with David Carlson from MANTL to explore strategies that are reshaping the financial landscape. Learn how your institution can boost retention, attract new customers, and keep deposits strong in today’s competitive market.

What you’ll gain:

  1. Retention that lasts: Proven methods to exceed customer expectations and keep them loyal.
  2. Customer acquisition strategies: Stand out from the crowd and attract new customers with ease.
  3. Deposit optimization: Practical insights to maintain and grow deposits through personalized, high-value interactions.

Watch the webinar and discover how to transform your customer experience for long-term success.

Watch the full on-demand recording below.

 

 

 

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