What will the future of customer interaction look like? The forecast is still fuzzy, but one thing that is clear is that they will still want relationships. And it’s very likely that these relationships will need to be supported outside of the branch. Are you ready for that? How do you innovate to keep up? Or more importantly, how do you rapidly innovate to stay ahead of your competition? The vast majority of banks don’t have the innovation budget of Chase or JP Morgan, so how do you still innovate to provide the service that your customers demand on the budget that you have?
Watch this webinar with Misti Mostiller, EVP and Director, Consumer Banking & Enterprise Innovation at Extraco Banks ($2B out of Waco, TX) and our CRO, Soren Bested as they discuss these topics and more. Lexie Grindstaff from Bank Director Magazine moderates.