Today’s banks face no shortage of challenges—from rising costs to deposit outflows to increasing competition. But as we explore in this webinar, the institutions coming out ahead are the ones doubling down on relationships.

Hosted by Bank Director and featuring Jackie Verkuyl, COO of BAC Community Bank, this session dives into how BAC ($800M, Stockton, CA) is creating more personal digital experiences—helping account holders feel supported, connected, and confident in their financial decisions. You’ll hear how AI-driven tools are freeing up staff time, improving satisfaction, and even driving growth across deposits, lending, and engagement.

It’s not about replacing people—it’s about empowering them. And the results speak for themselves.

Whether you’re rethinking your digital strategy or simply looking for fresh ways to serve your community, this conversation offers inspiration, insights, and real-world takeaways you won’t want to miss.

Watch the full on-demand recording below.