Austin, TX -- May 12, 2026 -- Agent IQ, a provider of AI-powered solutions for financial institutions, today announced the launch of Smart Control, a new governance solution that helps banks and credit unions manage the institutional knowledge that powers AI and staff guidance.
As financial institutions expand their use of AI, the quality, control, and compliance of institutional knowledge have become critical to responsible adoption. AI assistants are only as reliable as the information they are allowed to access. Smart Control helps institutions ensure the policies, procedures, documents, and resources used by staff and AI are reviewed, approved, current, and aligned with internal standards, while reducing the manual effort required to manage compliance-related content updates.
“Financial institutions want the efficiency and scale AI can provide, but they also need confidence that AI is operating within the right guardrails,” said Slaven Bilac, CEO and co-founder of Agent IQ. “Smart Control gives banks and credit unions a practical way to govern the knowledge behind AI, so they can move faster while maintaining the accuracy, accountability, and trust their account holders expect.”
“As we continue expanding how we use AI across the institution, it’s critical that the information behind it is accurate, approved, and easy to maintain,” said Brendan Maston, COO of Bank First (Manitowoc, WI). “Smart Control gives us a structured way to manage that knowledge, keep teams aligned, and support responsible AI adoption with greater confidence.”
Smart Control extends Agent IQ’s Smart Drive product with structured workflows for reviewing, approving, versioning, and maintaining institutional content. The solution enables institutions to create rules-based approval workflows, manage review frequency and publishing controls, and maintain timeline reporting to support auditability and accountability.
Smart Control works alongside Smart Drive and Smart Assist as part of Agent IQ’s broader AI platform for financial institutions. Smart Drive centralizes approved institutional knowledge. Smart Assist helps staff quickly access generative AI-powered answers grounded in that knowledge. Smart Control governs how that knowledge is reviewed, approved, updated, and maintained over time.
The launch reflects Agent IQ’s continued focus on helping financial institutions use AI safely and responsibly to strengthen relationships, improve efficiency, and drive growth.
“AI success in banking will not be defined by how much technology an institution deploys,” said Bilac. “It will be defined by whether the data interacting with the technology can be trusted. Smart Control helps institutions build that trust from the inside out.”
Smart Control is now available as part of Agent IQ’s AI solutions for financial institutions.
About Agent IQ
Agent IQ provides AI-powered solutions that help financial institutions build stronger relationships, operate more efficiently, and drive growth. By combining intelligent engagement with responsible AI, Agent IQ enables banks and credit unions to turn everyday digital interactions into trusted, relationship-driven experiences while improving internal productivity and consistency. Its platform empowers financial institutions to scale human connection in an increasingly digital world. Learn more at www.agentiq.com.
###
