Engagement made easy

Most institutions have branch peak and light times. Because of the asynchronous nature of the Lynq platform - meaning both banker and customer can respond when convenient to them in a continuous message thread - your bankers can use those down times to respond to their customers or proactively outreach to them as well.

A light resource lift to launch

The SaaS nature of the Lynq platform and no requirements to be integrated into your Core system allows for rapid configuration and deployment. Much of the initial work is configuration details and business sponsor decisions on various options within the platform. We provide a detailed onboarding manual and a client success team to guide you through the entire process. Very light needs for a system engineer, IT admin, a mobile app engineer, and UAT round out just tens of hours versus months or quarters.

Start small and focused

There is no need (and we don’t recommend it) to launch this service to all of your customers at once. That can feel and be quite overwhelming to your bankers, executives, and even your marketing team. So we suggest that you start with a small internal team that is excited to transform your digital customer engagement. They will be the ones who embrace the new technology and can be internal champions about the ease and engaging nature of the platform and may form the foundation for a full digital branch initiative.