Austin, TX October 31, 2024 -- Agent IQ, a leader in AI-powered digital relationship banking, today announced a strategic partnership with Narmi, a leading provider of digital banking solutions. This collaboration will integrate Agent IQ’s Lynq® platform with Narmi’s digital banking and account opening products, enabling community banks and credit unions to enhance customer experience and engagement across digital channels.
The partnership is poised to reshape the landscape of digital banking by empowering financial institutions to deliver seamless, personal, and AI-powered customer experiences. By bringing together Narmi's state-of-the-art digital banking platform with the personal engagement and efficiency capabilities of Agent IQ’s Lynq platform, banks and credit unions will be better positioned to meet their customers' evolving digital expectations
Benefits of the partnership include:
- Seamless Digital Banking Driven by AI Personalization: The integration of Lynq’s AI with Narmi’s digital banking platform enables financial institutions to deliver personalized, seamless experiences. Whether opening accounts or using mobile banking, customers enjoy tailored support and consistent engagement, combining AI efficiency with human connection to enhance satisfaction and operational success.
- Enhanced customer relationships: This partnership enables financial institutions to offer their customers a comprehensive banking experience, allowing them to conduct transactions digitally while also receiving personal service and advice from a dedicated banker - all without ever having to visit a branch.
“By integrating our Lynq relationship banking platform with Narmi’s digital banking solutions, we’re equipping banks and credit unions with tools to offer a vastly improved customer experience while also empowering them to be more efficient,” said Slaven Bilac, CEO and co-founder of Agent IQ.
Angela Gentry Yue, SVP of Operations at Narmi, echoed the sentiment: "Agent IQ is a perfect complement to Narmi’s digital banking and account opening products. Together, we’re providing financial institutions with a comprehensive suite of tools that significantly enhance digital engagement and operational efficiency. This collaboration marks a major advancement in our mission to drive innovation in the banking industry.”
About Agent IQ
Agent IQ is the leader in digital relationship banking, providing personal and persistent customer engagement solutions supported by a powerful built-in AI that supports bankers and strengthens customer relationships. Blending the best of human emotion and empathy with the speed and efficiency of computer intelligence, the Lynq™ platform empowers financial institutions to provide proactive support and real-time insights to improve customer satisfaction, enhance service efficiencies, and increase profitability, while reducing the cost of serving. For more information, visit www.agentiq.com.
About Narmi
New York City-based Narmi's digital platform empowers financial institutions to unlock the very latest capabilities in digital banking and account opening, enabling them to move faster, tap new growth opportunities, and achieve true digital transformation. The Narmi platform was built with the customer experience in mind, empowering financial institutions with an experience that is always effortless, current, and dependable. As a result, Narmi's customers are seeing as much as 3x account growth in less than 30 days and 4x deposit growth in as little as 90 days. Additionally, Narmi's financial institution clients are winning awards like Bankrate's Best Online Bank and Nerdwallet's Best Bank for Online Experience. For more information, please visit narmi.com.
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