AI is everywhere. Tools like ChatGPT are now used by hundreds of millions of people, and 41% of employees already rely on them at work. Yet many institutions remain caught between two forces: the push for innovation and the pull of risk management.

In our recent article published by Bank Business News, we explore this tension and explain why the real question for institutions is not “Should we or shouldn’t we use AI?” but instead, “How do we adopt AI safely and turn it into a competitive advantage?”

Here’s a glimpse of what you’ll learn:

• Why outright bans can create hidden vulnerabilities and drive AI use underground

• How secure, bank-controlled AI environments, access and compliance controls, and clear policies with training can make AI adoption safe

• How the right approach to AI can reduce costs, improve productivity, and strengthen relationships with account holders

Ready to move beyond fear and prohibition?