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Transforming Digital Customer Engagement: A Success Story with Rockland Trust

How do you connect with your customers in a digital channel but with the award-winning service that your brand is known for? Just ask Patrick Myron, EVP of Retail Network Strategy & Sales Analytics at Rockland Trust who is seeing incredible success with the Lynq platform by Agent IQ and scaling their digital engagement to over 40% of their digital customer base.

 

ICBA's Independent Banker magazine interview Patrick and our CEO, Slaven, how the rollout and engagement has been going.

 

 

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