How Extraco Banks Achieved 75% Self-Service Rates and 90% Call Handling Rates

We love anytime our client partners has measurable success while using our Lynq platform. And it's even more exciting when publications like CU Business News picks up the story and wants to share it with their audience. Whether you are a community bank like Extraco Banks out of Waco, TX or a credit union, delivering high white glove service while also creating efficiencies within your call center is a win-win.

You can read the article on CU Business News site at the link below or you can read a PDF version here.

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How Extraco Banks Achieved 75% Self-Service Rates and 90% Call Handling Rates

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