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Platform
Relationship banking
Trusted intelligence
Lynq
Live chat, persistent messaging, video, and co-browsing.
Lynq AI
AI self-service and employee tools added to the full Lynq experience
Smart Control
Knowledge governance and approval workflows
Smart Drive
Approved knowledge foundation for AI
Smart Assist
AI knowledge assistant for staff
Solutions
Relationship banking
Personalize engagement across the relationship lifecycle
Knowledge management
Turn knowledge into trusted answers
Contact center support
Improve efficiency with AI-assisted service
Features
Live chat
Live chat for real-time conversations
SMS messaging
Account holders can engage like they do with their friends
Phone
Seamless inbound and outbound voice calling
Authenticated messaging
An authenticated, persistent messaging experience
Social messaging
Facebook and Whatsapp messaging fully supported
AI self-service
Let your account holders self-service with an AI chatbot
CRM
Capture, share, and manage account holder information
Banker Lynq™
Provide your account holders with a persistent relationship contact
Video banking
Make your digital conversations more personal
Real-time translation
Communicate real-time in native languages with in-line translation
Co-browsing
Guide your account holders on their own screen
AI for leadership
Real-time insights so you can make better decisions
Company
About
A company built with passion in making service more personal
Security
Security, privacy, and compliance you can trust
Team
The leaders driving our company forward
Customer success
Onboarding, support, and expertise to maximize value
Careers
Come join our mission to make digital engagement more personal
Partners
The group of amazing companies that help us advance our mission
The Scoop
Talk with our team
Experience the Lynq platform
Future Branches Boston
We are on the move from the last two years to now be in the city by the lake—Chicago, IL for 2024.