Agent IQ and eCommerce

Agent IQ and eCommerce

When your customers are just one right answer away from completing that purchase Agent IQ has answers that are needed.

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Why Agent IQ for eCommerce?

No matter the size of your catalogue, or how many people are browsing your online store, Agent IQ can help. Whether it’s directly taking orders from customers, or answering their questions at the right time to keep them on track to that final order, our Concierge can directly address common needs.

When things get complicated, Coach offers support based on your history of responses, FAQs and product database.

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Faster answers

Faster answers

Serve your customers as fast as possible. Concierge listents to all customer messages and handles the simplest and most common questions and tasks.

Integrate with your store

Integrate with your store

Agent IQ can integrate with your order management system. Agents can place and modify orders or issue refunds with simple commands. You can even fully automate these actions!

Focus on the hard questions

Focus on the higher value issues

Only the higher value customers need to be handled by agents. By deflecting many easy issues, your staff can focus on providing the best answers for harder issues. In addition they will receive advice and suggestions from Coach, our agent facing AI.