About Us

About Us

We are using conversation-driven artificial intelligence and machine learning to enable brands to scale customer engagement and interactions while lowering costs and increasing the quality of customer relationships.

The platform learns from all human interaction and empowers agents to do more, faster and better. Our technology is proven to increase customer satisfaction, agent efficiency, and profitability.

Financial Agent IQ


Tim Guleri

Tim Guleri

Chairman of the Board

Tim Guleri is a Managing Director of Sierra Ventures, a California based early stage venture capital fund. Sierra's eleven venture funds have committed capital exceeding $1.8 Billion.

Tim's investment focus is Artificial Intelligence powered B2B Information Technology Software companies. As a venture capitalist, Tim's taken two companies public; Sourcefire in 2007 (Nasdaq: FIRE) which was acquired by Cisco for $2.7B and MakeMyTrip.com (Nasdaq: MMYT). Additional exits have been Greenplum (EMC Corporation), Bina (Roche) , Net6 (Citrix Systems) AirMedia (AOL), Makara (RedHat), Red Aril (Hearst) and Runa (Staples). Tim currently serves on the BOD of Applitools, AgentDesks, AgentIQ, Treasure Data, HIRED, LeadGenius, PhenomPeople and public company MakeMyTrip (Nasdaq: MMYT)

Slaven Bilac

Slaven Bilac

Founder & CTO

Slaven is leading the Agent IQ Engineering Team and is responsible for technology behind Agent IQ platform from early design to serving in production.

Before Agent IQ, Slaven worked at Google for 12 years, initially focusing on improving Google Search Engine and acting as Search Lead in the Google Japan Office. Later he lead the Cloud Machine Intelligence Group tasked with making Google-internal ML technology available on GCP. While at Google, Slaven has helped build several large engineering teams and demonstrated passion for making ML and NLP technology immediately useful by launching several user-facing products.

Slaven has a PhD in Computer Science from Tokyo Institute of Technology and his research focus was Natural Language Processing and Machine Translation. He has completed his undergraduate studies and University of Washington and holds BS in Computer Science and BA in Linguistics. He holds 6 patents and has published numerous papers at peer reviewed conferences.

Soren Bested

Soren Bested


Soren Bested is leading Agent IQ’s engagement with customers and partners.

Prior to Agent IQ, Soren has spent 20 years developing and bringing new propositions to market. He was the CTO and Co-Founder of CordLife (listed on ASX) and joined Monitise Plc as General Manager in 2007. Monitise went on to become the largest global mobile banking & payments service provider. Soren has previously served as Chief Operating Officer of Pivotus Ventures.

Soren holds an MBA from the National University of Singapore; a Master of Science from the Technical University of Denmark; and was part of the World Economic Forum’s prestigious Global Leadership Fellows Program.

Meet the Team

Our team is doing ground-breaking work in building intelligent conversational agents which are disrupting how brands interact and build relationships with customers.

However, this is only the beginning. We're excited about the opportunities ahead as we continue to create an even more differentiated product offering.

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