Agent IQ

Making digital banking personal again

Agent IQ’s mission is to make digital banking personal again. Decades of focus on automation and self-service has distracted us from what financial institutions do better than anybody - help us optimize our finances and achieve our financial goals. By enabling personal relationships to once again flourish, we allow bankers to deliver on their passion.

At Agent IQ we believe that augmenting the human banker is a better approach than replacing the human banker. We call this Augmented Intelligence. Pragmatic application of state-of-the-art Artificial Intelligence and Machine Learning offers the promise of unprecedented scale while keeping the focus on human empathy, creativity and personality.

Contact Us

info@agentiq.com

14 Mint Plaza Third Floor
San Francisco, CA 94103 USA

+1 (844) 243-6847

Leadership

Slaven Bilac

Slaven Bilac


President & CTO

Slaven is leading the Agent IQ Engineering Team and is responsible for technology behind Agent IQ platform from early design to serving in production.

Before Agent IQ, Slaven worked at Google for 12 years, initially focusing on improving Google Search Engine and acting as Search Lead in the Google Japan Office. Later he lead the Cloud Machine Intelligence Group tasked with making Google-internal ML technology available on GCP. While at Google, Slaven has helped build several large engineering teams and demonstrated passion for making ML and NLP technology immediately useful by launching several user-facing products.

Slaven has a PhD in Computer Science from Tokyo Institute of Technology and his research focus was Natural Language Processing and Machine Translation. He has completed his undergraduate studies and University of Washington and holds BS in Computer Science and BA in Linguistics. He holds 6 patents and has published numerous papers at peer reviewed conferences.

Soren Bested

Soren Bested


CRO

Soren Bested leads Agent IQ’s engagement with customers and partners.

Prior to Agent IQ, Soren spent more than a decade serving financial institutions in US, Europe and Australia. He joined emerging FinTech, Monitise, in London in 2007 and played a key role in seeing Monitise mature to become the largest global mobile banking and payments service provider. During his tenure in the US, he served as Managing Director of Monitise Americas, COO and Global Head of Product for Monitise Group. Soren previously served as Chief Product Officer and Chief Operations Officer of Pivotus Ventures.

Soren has a deep expertise in banking and payment services and operations, and holds an MBA from the National University of Singapore; a Master of Science from the Technical University of Denmark; and was part of the World Economic Forum’s prestigious Global Leadership Fellows Program.

Anne Sturgeon

Anne Sturgeon


Project Manager & Linguist

Anne is an Agent IQ Project Manager for the Engineering and Product team, as well as working on AI and NLP projects as a Linguist. She joined the team in February, 2019. Prior to joining Agent IQ, Anne was a project manager for software development and data analytics projects for Leidos. Clients ranged from the San Francisco Bay Area regional government to the Veterans Administration. Anne worked as a linguist on voice user interface projects for 511 Traffic and Transit systems across the country before turning to project management.

Anne holds a Ph.D. from University of California, Santa Cruz in Linguistics. She focused on theoretical linguistics, with a speciality in Slavic syntax. In 2008, a version of her dissertation was published as The Left Periphery by John Benjamins Publishers. Anne has also published in a number of peer-edited conference proceedings.

Dan Coughlin

Dan Coughlin


Senior Software Engineer

Dan is an expert software developer at Agent IQ, with a specialization in mobile development and the banking and payments industry.

Throughout his career Dan has worked in a senior technical capacity with almost all of the top financial institutions in the US. This has ranged from his role as the technical lead & Director for a large scale payment processing system that processed tens of millions of dollars per day for Bank of America, Chase, Wells Fargo and USAA, to the primary Solutions Architect for one the first mobile banking platforms in the US that, in eight years, grew to support over 4 million active users.

He is a self-described Apple "fanboy", and has had apps in the Mac and iOS app stores since 2010. Additionally, he has extensive Android mobile development and platform integration expereince.

Jaekwan Lee

Jaekwan Lee


Senior Software Engineer

Jaekwan is a highly skilled software engineer at Agent IQ with a unique ability to streamline and optimize complex distributed systems and their inter-related components.

Prior to joining AgentIQ, Jaekwan spent years honing his skills on various intricate software products in the United States and India. During his technical journey, he has become an expert in web applications and services, mobile applications, and embedded systems. He lives to work on the ins and outs of complex software systems and their communication highways. Jaekwan last position was as the technical lead of Wipro Limited, and he completed his undergraduate work at Anyang Univ in South Korea.

Mark Chow

Mark Chow


Senior Platform Engineer

Mark is a Senior Platform Engineer at Agent IQ and is responsible for all platform services and infrastructure.

He has an extensive enterprise-level background in software development and operations that has given him a deep expertise in building and supporting complex and high-availability customer driven implementations. He is also an actual, and super rare, San Francisco native!

 

Sk Jayadevan

Sk Jayadevan


Full Stack Developer

Sk is an expert software engineer at Agent IQ with a depth and breadth of development skills that make him a jack of all trades for anything we throw his way.

Before AgentIQ, Sk served as CTO at Tenor.ai - an organization focused on making doctors more efficient using voice recognition and NLP. Prior to that, he was a member of the Amazon Alexa team supporting the Alexa Prize, an international competition to develop natural language "socialbots" that can converse coherently and engagingly with humans on a range of current events and popular topics. Sk has also served as a senior developer at Lumosity where he created digital tools that incorporated neuroscience research to help users with cognitive performance training.

Weidan Du<

Weidan Du


UX/UI Designer & Engineer

Weidan is a full stack UX/UI designer & engineer at Agent IQ. She is responsible for all product, interaction and visual design work as well as certain aspects of front-end implementation.

She has an interdisciplinary background in both design and engineering - a specialization on UX and Data Visualization Design, and practical experience with front-end development. Weidan has excellent skills in product design, finding creative solutions and working across different platforms. She has a great eye for detail and an outstanding skill set in crafting high-fidelity prototypes. Weidan holds an M.S. degree in Computer Graphics Technology from Purdue University with a publication about design & data visualization. Previously, Weidan produced high quality design work at the Pacific Northwest National Laboratory.

Directors

Tim Guleri

Tim Guleri


Chairman of the Board

Tim Guleri is a Managing Director of Sierra Ventures, a California based early stage venture capital fund. Sierra's eleven venture funds have committed capital exceeding $1.8 Billion.

Tim's investment focus is Artificial Intelligence powered B2B Information Technology Software companies. As a venture capitalist, Tim's taken two companies public; Sourcefire in 2007 (Nasdaq: FIRE) which was acquired by Cisco for $2.7B and MakeMyTrip.com (Nasdaq: MMYT). Additional exits have been Greenplum (EMC Corporation), Bina (Roche) , Net6 (Citrix Systems) AirMedia (AOL), Makara (RedHat), Red Aril (Hearst) and Runa (Staples). Tim currently serves on the BOD of Applitools, AgentDesks, AgentIQ, Treasure Data, HIRED, LeadGenius, PhenomPeople and public company MakeMyTrip (Nasdaq: MMYT)

Slaven Bilac

Slaven Bilac


Board of Directors

Slaven is leading the Agent IQ Engineering Team and is responsible for technology behind Agent IQ platform from early design to serving in production.

Before Agent IQ, Slaven worked at Google for 12 years, initially focusing on improving Google Search Engine and acting as Search Lead in the Google Japan Office. Later he lead the Cloud Machine Intelligence Group tasked with making Google-internal ML technology available on GCP. While at Google, Slaven has helped build several large engineering teams and demonstrated passion for making ML and NLP technology immediately useful by launching several user-facing products.

Slaven has a PhD in Computer Science from Tokyo Institute of Technology and his research focus was Natural Language Processing and Machine Translation. He has completed his undergraduate studies and University of Washington and holds BS in Computer Science and BA in Linguistics. He holds 6 patents and has published numerous papers at peer reviewed conferences.

Ray Davis

Ray Davis


Advisor

Ray Davis, as president and CEO of Umpqua Holdings Corporation, pioneered a customer-centric banking strategy and culture that transformed his company and challenged the industry. Davis recognized the opportunity to reimagine bank product delivery and customer experience, and set out to reinvent what a bank looks like, how it operates and how it engages the communities it serves.

Since 1994, when Davis first joined Umpqua as CEO, Umpqua grew from six locations and $140 million in assets to more than 330 locations and $24 billion in assets and today has a reputation nationally and internationally as one of the world’s most innovative banks. The company annually hosted dozens of banks and other companies from around the world who traveled to study Umpqua’s unique culture and distinctive approach to design, service and staffing.

In addition to the rapid growth under Davis’ leadership, Umpqua was recognized in numerous national publications, including the Wall Street Journal, New York Times, Fast Company, BusinessWeek and CNBC for challenging the industry’s status quo and setting a new bar for banking. In addition, Davis was named one of high finance’s twenty-five most influential people by U.S. Banker Magazine.

Davis chronicled Umpqua’s path to expansion and its success navigating the economic crisis in his books, Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness and Leading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger than Ever. Both have been praised by business publications and leaders alike for their clear-cut take on innovation, leadership and navigating change.